EvoNem Jumla is a B2B pharmacy platform that supplies pharmacies, clinics, dispensaries, and healthcare providers with quality medicines, medical supplies, and other healthcare products.

Our services are exclusively for registered businesses such as pharmacies, hospitals, clinics, beauty retailers, and dispensaries. Individuals cannot place orders on our platform.

We provide:

• Prescription and non-prescription medicines.
• Medical supplies and consumables.
• Beauty and personal care products.
• Other healthcare products.

If you don’t find a product you’re looking for, please contact us.

Once your account is active:

1. Log in to your account.
2. Browse or search for products.
3. Add items to your cart.
4. Proceed to checkout and confirm order. Complete payment or select "Pay on Delivery" if the option is available to you.

We accept:

• Bank transfers.
• Mobile money (e.g., M-Pesa, Tigo Pesa).
• Pay on delivery (available in select locations).

Yes, we deliver nationwide in Tanzania. Delivery timelines depend on your location, and delivery fees may apply.

Yes, we accept returns for:

• Damaged or defective products.
• Incorrect items sent.

Please note that opened items, and temperature-sensitive products are not eligible for returns. Returns must be initiated within 3 days of delivery. See our Returns and Refunds Policy for more details.

Delivery fees depend on your location and the size of your order. Exact costs will be displayed at checkout or shared by our team before confirming your order.

Free delivery is available for orders that meet the specified threshold. The same will reflect on your order confirmation documents.

You can track your order by:

1. Logging in to your account.
2. Navigating to "My Orders."
3. Selecting the specific order to view its status.

Alternatively, you can contact our support team for assistance.

Yes. For Dar es Salaam it is TZS 30,000. For all other regions, the minimum order amount will be communicated during registration and at checkout. This ensures cost-effective service for both parties.

Orders can be canceled before they are shipped. Contact our support team immediately if you need to cancel an order.

Yes, we provide special pricing for bulk orders. Contact our sales team for more information.

1. If you registered your account with your email as the username: Click on the "Forgot Password?" link on the login page, enter your registered email and follow the instructions to reset your password.
   
   
2. If your registered your account with your mobile number as the username, contact your account manager and they will assist you with gaining access to your account.

You can reach us via:

• Email: jumla@evonemhealth.co.tz
• Phone: +255 741 43 43 43
• WhatsApp: +255 741 43 43 43

You can also send your query via the contact us form or the live chat widget. We will respond promptly.

Yes, you can update your business details by:

1. Logging in to your account.
2. Navigating to "Account Settings."
3. Editing the required information and saving changes.

Yes, we prioritize your privacy and use secure technology to protect your data. See our Privacy Policy for more information.

EvoNem Jumla is a B2B pharmacy platform that supplies pharmacies, clinics, dispensaries, and healthcare providers with quality medicines, medical supplies, and other healthcare products.

Our services are exclusively for registered businesses such as pharmacies, hospitals, clinics, beauty retailers, and dispensaries. Individuals cannot place orders on our platform.

We provide:

• Prescription and non-prescription medicines.
• Medical supplies and consumables.
• Beauty and personal care products.
• Other healthcare products.

If you don’t find a product you’re looking for, please contact us.

Once your account is active:

1. Log in to your account.
2. Browse or search for products.
3. Add items to your cart.
4. Proceed to checkout and confirm order. Complete payment or select "Pay on Delivery" if the option is available to you.

We accept:

• Bank transfers.
• Mobile money (e.g., M-Pesa, Tigo Pesa).
• Pay on delivery (available in select locations).

Yes, we deliver nationwide in Tanzania. Delivery timelines depend on your location, and delivery fees may apply.

Yes, we accept returns for:

• Damaged or defective products.
• Incorrect items sent.

Please note that opened items, and temperature-sensitive products are not eligible for returns. Returns must be initiated within 3 days of delivery. See our Returns and Refunds Policy for more details.

Delivery fees depend on your location and the size of your order. Exact costs will be displayed at checkout or shared by our team before confirming your order.

Free delivery is available for orders that meet the specified threshold. The same will reflect on your order confirmation documents.

You can track your order by:

1. Logging in to your account.
2. Navigating to "My Orders."
3. Selecting the specific order to view its status.

Alternatively, you can contact our support team for assistance.

Yes. For Dar es Salaam it is TZS 30,000. For all other regions, the minimum order amount will be communicated during registration and at checkout. This ensures cost-effective service for both parties.

Orders can be canceled before they are shipped. Contact our support team immediately if you need to cancel an order.

Yes, we provide special pricing for bulk orders. Contact our sales team for more information.

1. If you registered your account with your email as the username: Click on the "Forgot Password?" link on the login page, enter your registered email and follow the instructions to reset your password.
   
   
2. If your registered your account with your mobile number as the username, contact your account manager and they will assist you with gaining access to your account.

You can reach us via:

• Email: jumla@evonemhealth.co.tz
• Phone: +255 741 43 43 43
• WhatsApp: +255 741 43 43 43

You can also send your query via the contact us form or the live chat widget. We will respond promptly.

Yes, you can update your business details by:

1. Logging in to your account.
2. Navigating to "Account Settings."
3. Editing the required information and saving changes.

Yes, we prioritize your privacy and use secure technology to protect your data. See our Privacy Policy for more information.